This Privacy Policy describes how Prodedify collects, uses, and protects your personal information. Prodedify is operated by Fernway Group Ltd, a company registered in England and Wales (Companies House number 11152844), which acts as the data controller for the personal information processed through the Prodedify platform.
We collect information you provide directly, such as your name, email address, and organization details when you create an account. We also collect usage data automatically, including IP addresses, browser type, device information, pages visited, and interactions with our platform. If you integrate third-party services, we may receive data from those integrations as authorized by you.
We use your information to provide, maintain, and improve our services; communicate with you about your account, updates, and support requests; personalize your experience and deliver relevant content; ensure security and prevent fraud; comply with legal obligations; and analyze usage patterns to improve our platform.
We do not sell your personal information. We may share data with service providers who assist in operating our platform (hosting, analytics, email delivery), with your consent or at your direction, to comply with legal obligations or respond to lawful requests, or to protect the rights, property, or safety of Prodedify, our users, or the public.
We use cookies and similar technologies to maintain your session, remember your preferences, analyze site usage, and deliver relevant content. You can manage cookie preferences through your browser settings. Essential cookies required for platform operation cannot be disabled.
We retain your personal information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for a reasonable period to comply with legal obligations, resolve disputes, and enforce our agreements.
We implement industry-standard security measures including encryption in transit (TLS) and at rest, access controls, regular security audits, and monitoring. While no method of transmission over the internet is completely secure, we strive to protect your information using commercially acceptable means.
If you are located in the European Economic Area (EEA), you have the right to access, correct, or delete your personal data; restrict or object to processing; data portability; withdraw consent at any time; and lodge a complaint with a supervisory authority. To exercise these rights, contact us at [email protected].
If you are a California resident, you have the right to know what personal information we collect, request deletion of your data, opt out of the sale of personal information (we do not sell data), and non-discrimination for exercising your rights.
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission.
Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If we learn we have collected data from a child, we will delete it promptly.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Continued use of our services after changes constitutes acceptance.
Prodedify is operated by Fernway Group Ltd, a company registered in England and Wales (Companies House number 11152844). If you have questions about this Privacy Policy or wish to exercise your rights, contact us at [email protected] or visit prodedify.com.